Privacy policy

Privacy Policy

Last updated: September 26, 2026

This Privacy Policy describes how Celdena ("the Site", "we", "us", or "our") collects, uses and discloses your personal information when you visit celdena.com, use our services, make a purchase or otherwise communicate with us regarding the Site.

For purposes of this Privacy Policy, "you" and "your" means you as a user of our Services, whether you are a customer, website visitor or another individual whose information we have collected.

Celdena is operated by FOSTERA LIMITED.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, or for operational, legal or regulatory reasons.

We will update the "Last updated" date when changes are made.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from a variety of sources. The information we collect depends on how you interact with our Site.

We may use information to communicate with you, provide and improve our Services, process orders, comply with legal obligations, prevent fraud and protect our rights and those of our customers.

Information We Collect Directly from You

Information you provide may include:

name;
billing and shipping address;
phone number;
email address;
order information;
account information;
products viewed, added to cart or purchased;
information you provide to customer support.

Some features require certain information. You may choose not to provide it, but this may prevent you from using certain features or completing a purchase.

Information We Collect About Your Usage

We may automatically collect information about your interaction with our Services using cookies, pixels and similar technologies.

Usage information may include:

device information;
browser information;
IP address;
network information;
pages viewed;
interactions with the Site;
interactions with our advertisements and communications.

Information We Obtain from Third Parties

We may obtain information from vendors and service providers that support our business, including:

Shopify;
payment processors;
fulfillment and shipping partners;
analytics providers;
customer support providers;
email and marketing platforms;
advertising partners.

When you visit our Site, open or click emails or interact with advertisements, we or our partners may collect certain information using cookies, pixels, web beacons, SDKs and similar technologies.

How We Use Your Personal Information

Providing Products and Services. We use personal information to process payments, fulfill orders, send order notifications, manage customer accounts, arrange shipping, process returns or refunds and provide our Services.

Marketing and Advertising. We may use personal information to send promotional communications and to measure, personalize and improve our advertising, subject to applicable choices and consent requirements.

Security and Fraud Prevention. We may use information to detect and prevent fraudulent, illegal or malicious activity.

Customer Support and Service Improvement. We use information to respond to customers and improve our Site and Services.

Cookies

Like many websites, we use cookies and similar technologies.

Cookies may be used to:

operate the Site;
remember your cart and preferences;
secure the Site;
understand how customers use our Services;
measure performance;
measure marketing campaigns;
personalize communications and advertisements.

You can control certain cookies through the tools available on our Site or through your browser settings.

How We Disclose Personal Information

We may disclose information where necessary to:

Shopify;
payment processors;
suppliers and fulfillment partners;
shipping carriers;
IT and infrastructure providers;
analytics providers;
customer support providers;
marketing and advertising partners;
companies within our corporate group.

We may also disclose information when required by law or when necessary to protect our rights or prevent fraud.

Third-Party Websites and Links

Our Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy or security practices of third-party websites. You should review their privacy policies before providing information.

Children's Data

Our Services are not intended for children and we do not knowingly collect personal information from children.

Security and Retention of Your Information

We use reasonable measures to protect personal information.

However, no security system is completely secure.

We retain personal information for as long as reasonably necessary to provide our Services, comply with legal obligations, maintain accounts, manage orders, resolve disputes and enforce agreements.

Your Rights

Depending on where you live and applicable law, you may have rights relating to your personal information, including:

access;
correction;
deletion where applicable;
portability;
withdrawal of consent;
restriction of certain processing;
objection to certain marketing uses;
managing communication preferences.

You may unsubscribe from promotional emails at any time using the unsubscribe option contained in our emails.

We may need to verify your identity before processing a request.

International Users

Your personal information may be transferred, stored or processed outside your country of residence, including in countries where our service providers or partners operate.

Where required, we use appropriate safeguards for international transfers of personal information.